Last Updated: September 2, 2025

Welcome to American Citadel (“organization”, “we,” “us,” and “our”). For the purposes of this Privacy and Cookies Policy, “you” and “your” means you, and any other person, who accesses and uses our website or other online properties (collectively the “Site”), whether you are a customer, site visitor, or other individual whose information we have collected pursuant to this Privacy and Cookies Policy. Your privacy is important to American Citadel, our affiliates, and our subsidiaries.

This Privacy and Cookies Policy describes how we collect and use certain information from visitors to and users of our Site, and how we use that information. By using the Site, you agree to the collection and use of information by us in accordance with this Privacy and Cookies Policy. While this Privacy and Cookies Policy describes how we treat personal information collected from the Site, please be aware that additional terms and conditions may apply for certain parts of our Site.

We may revise this Privacy and Cookies Policy at any time. We will notify you of any material changes by posting the new Privacy and Cookies Policy here and by changing the “Last Updated” date above. If you do not agree to the terms of this Privacy and Cookies Policy, please do not use or access the Site.

1. Information We Collect on the Site

The information we collect about you is dependent on your use of the Site and the information you provide to us. We collect information in a number of ways, including:

1. Receiving it directly from you if you provide it to us;
2. Collecting it automatically through technology when you use the Site; and
3. Collecting it from other parties about you.

We may also combine the personal information that we collect about you with personal information we receive from different sources.

Information you provide to us

• We may collect personal information about you when you provide it to us while using or interacting with the Site, such as your name, email address, telephone number, mailing address, login information, location, account information, messages you submit via the Site’s support section.
• When you sign a petition, we treat your name, city, state, and any comments you make as public information. We may, for example, provide compilations of petitions, with your personal information including comments, to national leaders.

Information we collect automatically

• As you use our Site, we may use technologies, such as cookies or other automated tools as well as our automated server logging, that collect certain information about you automatically. We may collect, among other things, your IP address, location, device type, date and time of visit, operating system, browser type and version, your activities on the Site, information about how you use the Site.

Information we receive from third parties

• From time to time, we receive information about individuals from our third party service providers, affiliates, and partners. For example, we receive information to assist us with our email or texting campaigns from our third party service providers, including whether you have read an email sent by us or on our behalf, forwarded an email, and when and how many times you have opened an email, or other business purposes to help us understand our audience and how to best cater to you.
• We may also receive information from interactions with our advertisements, third party analytics on the Site that allow us to improve our Site and other business purposes.

Sensitive Information

• We do not seek to collect sensitive personal information (such as Social Security numbers, financial account information, health information, or information revealing racial or ethnic origin, religious or philosophical beliefs, union membership, genetic data, or precise geolocation) through the Site. Please do not submit sensitive personal information to us through the Site unless we specifically request it.

2. How We Use Information Collected on the Site

We use the information we collect about you to:

• Fulfill your requests for products and services;
• Facilitate use of our website;
• Manage your account and your preferences;
• Analyze use of and improve our website, products and services;
• Identify and protect against fraudulent transactions and other misuses of our website; and
• Enforce our Terms of Use and comply with our legal obligations.

We may also use information we collect automatically that is otherwise de-identified, aggregated, or anonymous for any purpose.

3. Use of Cookies and Similar Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies (collectively, “cookies”) on the Site. Most browsers are set to accept cookies by default. You can change your browser settings to reject, notify you before placement of, or remove cookies, but be aware that such action could affect the availability and functionality of the Site.

We may use cookies to help customize the Site and improve your experience. Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

4. Disclosure to Third Parties

We may share your personal information with:

• Service providers, such as credit-card payment processors and others that assist us in providing our Site or advertising or marketing services;
• Other businesses with which we partner or which we carefully select to offer you products, services, and promotions through our website or offline;
• Public officials, policymakers, the press, or the general public, insofar as we share compilations of petitions with such third parties; and
• Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of our users.

We may share aggregate, de-identified information with others, including affiliated companies and non-affiliated companies for any legal purpose.

5. Children’s Privacy

The Site is intended for users over the age of 18 and is not directed at children. If we become aware that we have collected information without legally valid parental consent from children under the age of consent under applicable laws, we will take reasonable steps to delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have your child’s information removed.

6. Your Choices

You may choose:

• Not to provide personal information, although that may result in your inability to obtain certain services or use certain features of our Site;
• To stop receiving promotional e-mails or newsletters from us by sending an e-mail to the contact address at the bottom of this policy or by visiting the opt-out page;
• To decline, restrict, or delete cookies by changing your browser settings, although if you do so, some of the features or services of our website may not function properly;
• To review and update your personal information by contacting us at the e-mail address below or, if you have an online account on our website, by logging into that account and making the changes yourself.

7. Email and SMS Marketing

We may send you promotional emails or newsletters if you sign up to receive them, and we may also send SMS/text messages if you opt in by providing your mobile number. You can opt out of promotional emails at any time by following the unsubscribe instructions in the email or by contacting us at info@americancitadel.net. You can opt out of SMS/text messages by replying STOP to any message. Message and data rates may apply. Consent to receive messages is not a condition of purchase or donation.

8. Links to Other Websites

The Site may provide links to other websites maintained and operated by third parties, including our organization’s profiles or other content on social media services. When you choose to use a link to visit another website, you are then subject to the security and privacy policy of that website. We are not responsible for the privacy, security, accuracy, or reliability of the information on third party websites. You access such links at your own risk. We recommend you read the privacy policy of a website before disclosing any of your information. Links to third-party websites do not imply an affiliation between us and the website owner, or any endorsement, approval, or verification of any content contained on those websites.

If you interact with our organization on a social media platform, please be aware that doing so may result in the display of your personal information (including your email address and/or social media handle/username) to others and that we, the social media platform, and other users may gather additional information about you as part of that interaction.

9. Security and Retention of Your Information

We seek to implement physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide and maintain the Site, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

10. Your Rights

Depending on where you live, you may have certain rights under applicable privacy and data protection laws (for example, under the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), the EU General Data Protection Regulation (“GDPR”), and similar laws). These rights may include the right to:

• Request access to the personal information we hold about you;
• Request correction or an update to your personal information;
• Request deletion of your personal information;
• Request that we restrict or limit the processing of your personal information;
• Object to certain processing of your personal information, including opt-out of the “sale” or “sharing” of personal information for cross-context behavioral advertising, if applicable;
• Request a copy of your personal information in a portable format; and
• Withdraw your consent to processing (where we rely on consent).

We will honor rights requests as required by applicable law. To exercise any of these rights, please contact us at info@americancitadel.net. We may need to verify your identity before responding. Please note that these rights are not absolute and may be subject to limitations under applicable law.

11. Contact Us

If you have any questions or concerns regarding our Privacy and Cookies Policy, please contact us at info@americancitadel.net.